Media & Resources

Are you making the most of your crowdsource data?

June 13, 2025

Tier 1 operators are already using Metricell to make the most of their crowdsource data. Contact us today to arrange a demo and understand where we can help you expand your crowdsource capabilities.

Streamlining Asset Access

June 11, 2025

Case Study: Accelerating MNO engagement and improving operational efficiency by digitising Boldyn's estate.

A 'Day in the Life' of one of our Placement Students

May 27, 2025

I was pleasantly surprised by the trust the company places in its employees. I think this experience will be valuable in the future, as it has helped me feel more comfortable at work - particularly when it comes to interacting with colleagues and building professional relationships.

The London Tube Blackout: Why Network Resilience Matters Now More Than Ever

May 16, 2025

On May 12, 2025, a power outage caused significant disruption across several London Underground lines, including the Northern, Bakerloo, Jubilee and sections of the Elizabeth line. Electrical equipment was also affected, with lifts and escalators out of service at some stations.

Gaining Indoor Network Insight

May 12, 2025

Case Study: Delivering rapid, floor-level visibility into indoor network performance, helping prioritise improvements and strengthen engagement with mobile operator tenants

Digitising Shared Network Operations

April 15, 2025

Case Study: Creating a central hub for asset intelligence, supporting planning, maintenance and vendor engagement.

Embracing AI in Telecommunications: Revolutionising Self-Care Solutions and Root-Cause Analysis

September 16, 2024

The telecommunications industry is undergoing a shift with the rise of Artificial Intelligence (AI). With increasing customer demands and network complexity, telcos are seeking innovative ways to streamline operations and deliver superior customer service.

How AI is Revolutionising Root-Cause Analysis in Telecoms

August 6, 2024

Over the last few years, Metricell’s software has helped network operators handle millions of customer trouble tickets, arising from a variety of network-related issues. Despite the range of customer reported problems, be it call drops, slow data speeds or poor mobile signal, the root causes typically boil down to known incidents, maintenance activities, or underlying problems with coverage.

Embracing AI in Telecommunications: Get a Head Start with New Mobile Assistants

July 8, 2024

In the rapidly evolving telecommunications industry, the race for superior customer service is intensifying. Network operators are under constant pressure to innovate and deliver exceptional experiences to retain and grow their subscriber base. Read all about taking competitive advantage with Metricell.

Introducing AIDA, Metricell’s New AI Device Assistant

July 8, 2024

AIDA represents the next generation of self-care solutions, utilising AI which has been built using millions of telecommunications data inputs.

Benchmarking for the Future: Gaining the Competitive Edge in 4G and 5G Networks

June 10, 2024

In the dynamic landscape of 4G and 5G networks, staying ahead of the competition is paramount for mobile network operators. The ability to compare and benchmark network performance not only provides invaluable insights into your own network's capabilities but also reveals where you stand in relation to your competitors.

We've Won! Best Wireless Communication Network Management 2024

May 31, 2024

We are happy to announce that Metricell are the winners of the SME Business Elite Awards for Best Wireless Communication Network Management 2024.

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