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May 20, 2024
In today’s fast-paced digital world, the performance and reliability of 4G and 5G networks are under the microscope more than ever before. However, with the growing complexity of Radio Access Networks, mobile network operators face the formidable challenges.
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May 10, 2024
We proudly supported Horsham Matters with their annual Charity Chase fundraiser. We extend our heartfelt thanks to everyone who participated, supported, and donated.
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April 22, 2024
Discover the essence of true network reliability in the digital age with Metricell. Explore our blog to uncover the critical role of independent assurance in mission-critical broadband networks.
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April 6, 2024
Metricell supports the merger of Celcom and Digi Networks in Malaysia, now forming CelcomDigi. We recognise the significant benefits it brings to the telecommunications landscape.
March 19, 2024
Network operators need happy customers and good network performance to succeed. Metricell offers a system to achieve this by using real measurements instead of predictions.
February 28, 2024
The telecommunications industry is constantly evolving, and customer care is no exception. As customer expectations change and technology advances, telecom companies are looking for new ways to provide efficient and effective customer service.
February 14, 2024
Telecom customer service is often rated poorly by consumers, but AI is changing the game by providing instant diagnoses, empowering agents, offering 24/7 self-service, and creating a seamless omnichannel experience.
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February 1, 2024
Our dedicated UK-based software team have developed SmartVision; a proprietary neural network designed to operate on real-time data, creating a pivotal bridge for enhancing computer vision applications.
January 30, 2024
AI is revolutionising network operations for telecom providers by enabling data-driven insights, automation, and real-time decision-making, leading to improved network performance, cost savings, and customer experience.
January 15, 2024
Stan is a brand new revolutionary pothole detection app that marks a significant milestone in the world of road safety and community empowerment.
December 20, 2023
Telecom providers grapple with substantial challenges in delivering an enhanced customer care experience. The surge in subscriber call-ins, coupled with high staff turnover rates and the introduction of new services and use cases, has hindered progress.
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