Media & Resources

Metricell welcomes T-Level Placement Students from local Collyers College

August 4, 2025

By hosting T-level placements, Metricell is committed to supporting young people to develop essential workplace skills in a real-world setting. We're pleased to be contributing to their development and are always keen to provide opportunities that inspire future innovation and growth in the tech and telecoms industries.

The Digital Shift: How TowerCos Can Thrive by Embracing Digital Innovation

July 21, 2025

In a world where connectivity underpins economic growth, TowerCos must evolve into smarter, more agile infrastructure partners. The digital shift is no longer a question of "if," but "how soon."

Powering the Continued 5G Rollout Using Crowdsourced Data to Support Intelligent Small Cell Deployment

July 16, 2025

As end-user’s expectations of their mobile network connectivity evolves and the demand for 5G increases, operators must move beyond estimated coverage maps and use real experience data to guide network improvements.

A 'Day in the Life' of our Head of Helpdesk

July 2, 2025

Helping our users and improving our products is a large part of the role. At the end of the day, our users have a job to do, and we want to help make this is simple as possible for them. ‍

Supporting the Future of Critical Communications

June 23, 2025

Through our involvement in the UK Home Office’s Emergency Services Network (ESN) programme, we’ve gained valuable, first-hand experience in supporting teams through the complex transition from legacy systems to modern infrastructure.

A 'Day in the Life' of our Head of Mobile Applications

June 22, 2025

If I could share one thing, it would be that my role is challenging, stimulating, and incredibly rewarding - there's always something new to explore, leaving absolutely no room for boredom.

A 'Day in the Life' of our Accounts Assistant

June 17, 2025

I absolutely thrive on the independence I have in decision-making, and our management team is fantastic at providing support and guidance whenever needed. It's truly a joy to be part of such a vibrant and supportive team where my inputs are valued and my concerns are heard.

Are you making the most of your crowdsource data?

June 13, 2025

Tier 1 operators are already using Metricell to make the most of their crowdsource data. Contact us today to arrange a demo and understand where we can help you expand your crowdsource capabilities.

A 'Day in the Life' of one of our Placement Students

May 27, 2025

I was pleasantly surprised by the trust the company places in its employees. I think this experience will be valuable in the future, as it has helped me feel more comfortable at work - particularly when it comes to interacting with colleagues and building professional relationships.

The London Tube Blackout: Why Network Resilience Matters Now More Than Ever

May 16, 2025

On May 12, 2025, a power outage caused significant disruption across several London Underground lines, including the Northern, Bakerloo, Jubilee and sections of the Elizabeth line. Electrical equipment was also affected, with lifts and escalators out of service at some stations.

Embracing AI in Telecommunications: Revolutionising Self-Care Solutions and Root-Cause Analysis

September 16, 2024

The telecommunications industry is undergoing a shift with the rise of Artificial Intelligence (AI). With increasing customer demands and network complexity, telcos are seeking innovative ways to streamline operations and deliver superior customer service.

How AI is Revolutionising Root-Cause Analysis in Telecoms

August 6, 2024

Over the last few years, Metricell’s software has helped network operators handle millions of customer trouble tickets, arising from a variety of network-related issues. Despite the range of customer reported problems, be it call drops, slow data speeds or poor mobile signal, the root causes typically boil down to known incidents, maintenance activities, or underlying problems with coverage.