March 27, 2020
We’re working hard to support our customers and their operations throughout this uncertain period and we’re here to help you too. Get in touch with us here and we will happily send you some more information on Service Checker and discuss how to get you started.
March 11, 2020
Celcom have just completed their 500,000th check on their Service Checker platform, consisting of both SmartAgents and website traffic.
February 7, 2020
For network operators, the majority of customers would prefer a self-served, digital route to customer service. Metricell can help with your digital customer experience.
September 13, 2019
Operators need access to usable data to successfully adopt and drive value from new activities such as advanced analytics, AI and automation. Siloed, inconsistent, or otherwise "dirty" data can be a huge barrier to digital transformation.
August 25, 2019
A live service checker not only helps unlock a new source of experience data, it also provides an autonomous and robust support channel to support 1st line customer network queries.
August 12, 2019
Our IT team have done an incredible job in helping us to meet these expectations and well done to all involved for this fantastic result!
June 3, 2018
The Metricell office in Horsham has been extensively renovated to provide modern and truly unique facilities for both visitors and staff to include a large conference space, social area, cafe and gym.
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