Media & Resources

2020 – The Year CX Overtakes Price and Product

February 7, 2020

For network operators, the majority of customers would prefer a self-served, digital route to customer service. Metricell can help with your digital customer experience.

Sky UK Adopts Metricell’s Service Assurance Technology at Their Corporate HQ

January 30, 2020

Wanting to get a better understanding of the real-time telecommunications service provided to their Isleworth HQ, Sky have decided to deploy Metricell’s Enterprise Service Assurance offering.

Why Enterprise Business Needs Greater Insight into Mobile Service

January 23, 2020

We specialise in helping large businesses get Better Connected through the provision of user-friendly yet powerful testing solutions to continually monitor and plan around ever-evolving network needs.

Smartphone Stats Reveal an Exciting Future for App Owners

January 7, 2020

Are you an app developer looking for new ways to monetise your app? Our solution is simple to install, safe to use, invisible to users, and GDPR compliant. Find out more.

Season’s Greetings from all of us at Metricell!

December 20, 2019

We’d like to take this opportunity to wish all of our customers, partners, staff and visitors all the best for this festive season. It’s been an excellent year and we’re excited to show you what will be coming up in 2020.‍

Celcom go live with their new network service checker!

December 18, 2019

The launch of Service Checker compliments Celcom’s recent release of their SmartAgents deployment, utilising network information across multiple touch points to better serve their customers both in the contact centre and online.

Metricell’s Super Summit

November 28, 2019

At The Big Blue in Horsham, it was our pleasure to welcome members from O2, Arimas, Celcom, EE, MBNL, Telus and TIM for a hugely successful Super Summit!

Metricell ICORP DayMetricell ICORP Day

November 22, 2019

London-based Telefonica colleagues & Metricell managers met for a very enjoyable team day here at The Big Blue.

Metricell APAC Partner Event

October 14, 2019

This month the APAC team hosted the first-ever MetriSell sales event in Asia, hosting a wide range of partners from different countries in the region including Thailand, Vietnam, Indonesia, Bangladesh and Brunei.

Tough Mudder and Metricell's Commitment to Charity

September 27, 2019

We believe that charity is an important cause, and take great pride in giving back to the local community. As we continue to grow our charity activity, we are sure to undertake more and more ambitious projects, all in the name of teamwork, fun and charity.

Fund Raising Success at Tough Mudder!

September 27, 2019

Thanks to friends, family and supporters, Metricell were able to beat their £1000 fund raising goal with a final total of £1181!

"Dirty Data" - No Longer A Dirty Secret

September 13, 2019

Operators need access to usable data to successfully adopt and drive value from new activities such as advanced analytics, AI and automation. Siloed, inconsistent, or otherwise "dirty" data can be a huge barrier to digital transformation.

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