Benchmarking in Algeria with Ooredoo

Our MEA Manager, Mohamed Alami, has been hard at work with members of our HQ and local partner, Rachid Bradai of partner agency Alissar, to deliver an ambitious benchmarking project in Algeria. The aim of this initiative is to assess Ooredoo’s network in relation to their key competitors, Mobilis and Djezzy, to see how the subscriber’s experience can be improved.

There are currently 15 devices testing within this initiative which is set to rise to 105 as the project progresses. These devices will maintain a key focus on the collection of Layer 1/3, POLQA and OTT data to ensure the most customer-centric tests that they can. The data is accessible via a custom-built dashboard in Ooredoo’s SmartTools project as well as bespoke reporting produced by our Consulting division.